Shipping Policy & opening hours.
Shipping Policy & opening hours.

Placing an Order
You can place orders online 24 hours a day, seven days a week from anywhere within mainland UK. Free UK delivery on orders over £250.00 ex VAT.
Dispatch & Delivery
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Monday to Thursday (before 1:00pm):
Dispatched same day via UPS for standard next business day delivery.
Please note: UPS usually deliver our parcels on time, but next business day delivery is not always guaranteed - However, we can assist with tracking your parcel throughout. -
Friday to Sunday:
Dispatched Monday for delivery on Tuesday. -
Cut-to-measure and bespoke LED strips: 1-3 business days.
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Off-the-shelf LED strip lights and other products: Next business day.
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Aluminium profiles: Next business day, or 1-3 business days if cut-to-measure (during busy periods).
Delivery times may vary during the holiday season.
Shipping Charges
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Standard shipping is calculated at checkout and may vary depending on order value and product types.
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Additional shipping options (pre-9am, pre-12pm, same-day courier) are available on request. Charges must be agreed before dispatch.
Track Your Parcel
You will receive a UPS tracking number via the email you provide.
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Telephone: 0345 787 7877
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Website: www.ups.com/track
Opening Hours & Contact
Sales Office: 8:00am – 6:00pm (Closed on bank holidays)
Phone: 02476 262 328
Email: sales@leadingled.co.uk
Important Notes
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Shipping charges cover mainland UK only.
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Additional charges may apply for Highlands, Islands or, remote postcodes. We will contact you to confirm any extra costs before dispatch.