Shipping Policy & opening hours.

 

 

OPENING HOURS   

Contact us - 

Sales office: 8:00am - 6:00pm.

 02476 262 328 

Email: sales@leadingled.co.uk

Closed on bank holidays. 

  

PLACING AN ORDER

Order online 24 hours a day, 7 days a week from anywhere within mainland UK.  

  • Orders placed before 1:00pm - Monday to Thursday will be dispatched via UPS, same day on a standard next business day delivery (NB: next business day delivery is not always guaranteed) - UPS exact delivery times and unforeseen delays are out of our control however, we can assist in tracking your parcel throughout delivery. 
  • Orders placed on Friday, Saturday or Sunday will be dispatched on Monday for Tuesday/Wednesday delivery. 
  • Orders for cut to measure and bespoke LED strip - 1 to 3 business day delivery. 
  • Orders for off the shelf LED strip lights & all other products - Next business day. 
  • Aluminium profile - Next business day (1 to 3 business days during busy periods if cut to measure is required).     

NB: Delivery times during holiday season may vary. 

 

Standard shipping charges:

Shipping charges are calculated at checkout and may vary due to order value and types of products purchased.       

    Same day courier quotation:

    Available upon request - charges must be agreed beforehand.   

     

    TRACK YOUR PARCEL WITH UPS

    (NB: You will need your tracking number - This will have been emailed to the email address provided to us). 

    Telephone: 0345 787 7877  

    Website: www.ups.com/track

     

     

    Shipping charges cover UK Mainland and do not include some post codes or postcodes for Highlands and Islands. We will contact you for separate shipping rates that must be agreed before your order is shipped.